Saturday, October 27, 2012

Front Desk now equipped with parallel bars!

Dear Hotel Guests,

If you are standing in front of the desk while conversing with your coworker/spouse/friend/stranger etc, please move the interaction elsewhere when you see another guest attempting check-in. We have a lovely lounge area, sofas, chairs and all sorts of things mere feet away from you, which would still allow for a lovely, even perhaps improved upon, conversation.

Even if you are certain the person is a main performer in Cirque De Soleil, your fellow guest should not have to perform acrobatics just to sign the registration because of your lack of consideration.

Friendly Neighborhood Desk Clerk

Friday, October 26, 2012

Breaking news: Worldwide cookie shortage reported!

Dear Hotel Guests,

Please note that cookies are not going to become extinct.

Unless you keep eating them with that mindset.

Friendly Neighborhood Desk Clerk

Thursday, October 25, 2012

Don't mind me, I'm not saying anything important anyway.

Dear Hotel Guests,

I would like to commend you on your listening skills. They are some of the finest I have encountered.

Guest: “Hello, how much is a room with the senior discount?”
Me: “The senior rate would be 99.00”
Guest: “Is that the senior rate?”

Your eye contact is amazing, and can truly convince the person you are conversing with that you really are paying attention.

Guest: “How tall is this building, anyway?”
Me: “The building is three levels. Would you like a second or third floor room?”
Guest: “Oh, the fifth floor would be great, thank you!”

Sometimes, guests even want to impress you and others by indicating that they really did pay attention.

Guest: “At what time does breakfast end?”
Me: “The free breakfast will be closing at 10am.”
Guest, to companion: “Cool! They said breakfast is all day and is added to the bill!”

Looks like with your impressive skills, they allowed you to skip those lessons in elementary school. Congratulations, let me go find my gold stars, because you earned it!

Friendly Neighborhood Desk Clerk