Thursday, December 1, 2011

Calling the plumber for a clogged toilet

Dear Hotel Guests,

Say for example you are sitting at home and discover your toilet won't flush. Is your initial thought "oh no the toilet is broken," or "whoops, someone must have clogged it?" My guess is you at least attempt to remedy the problem with a plunger before running off to call a plumber.

So why, tell me, while at a hotel, you immediately come running down claiming the toilet is broken while acting disgraced? You could easily say you need a plunger, or you think it may be blocked. Clogged toilet does not equal broken toilet.

Screeching "You gave us a room with a toilet that doesn't work" is entirely unnecessary, especially when you’ve been in the room for four days so far, and have had no problems thus far.

How about not using half the roll of toilet paper in one sitting? Or if you feel inclined to use it all, seeing as you are paying for the room, maybe give a courtesy flush or two… it’s not your water bill!

Friendly Neighborhood Desk Clerk

P.S. I’m not giving you a refund for a toilet you plugged.

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